How many times in the last couple of years have you heard someone complain about crappy customer service? Heck, how many times in the last day?! Automated voice systems, overseas call centers, reduced retail location hours, unable to find anyone who works at a store.....it really has gotten to such an abismal place in America that it's tragically funny.
At least there's one upshot to all this - funny, self-effacing advertising. While Johnson Auto Group's badger remains my fave (and Peggy for Discover is creepy but effective), this new spot from Ally Bank really struck a chord with me this morning.
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